To enable students to reach their full potential by providing them with appropriate education and training opportunities within a supportive and motivating learning environment, and to serve the needs of the business and the community at local, national and international levels.
We become a globally recognised destination for education and a learning platform in Birmingham for high-quality learning opportunities which are accessible, beneficial and relevant to international students.
We aim to become a major educational establishment in the UK and an organisation with a dynamic ethos which:
Our beliefs and values represent and govern the way in which we run, how we behave, how we communicate and interact with others and determines our attitudes and opinions. All these attributes are the
"...touchstones that guide our thoughts and actions, our interactions, our policies and our decision-making."
At Imperial English UK learner safety is of paramount importance. We ensure our teachers, students and partners have sufficient resources and spaces available for safe operation and delivery of services. We initiate and maintain a safe workplace and learning environment and are committed to safeguarding natural resources and our global environment where possible.
We have a duty of care to all our students and staff and follows the UK requirements for safeguarding as well as following guidance in the Prevent policy.
We set and achieve high academic and organisational standards. We are accountable to each other, our learners and the broader community in setting goals and adhering to our standards, policies, vision and values. Our decisions are consultative, collaborative, timely and financially sound.
Our learners come first. We believe that every interaction – internally and externally – is a customer interaction that demands professionalism and respect. We believe we can make a difference in the lives of our learners. We believe understanding our learners and listening to their unique needs ensures we deliver individual-focused products and services.
We look to the future and believe in lifelong learning through opportunities of connecting individual, shared, organisational learning and reflection. We believe we can make a difference by examining the present, engaging the future and working with local & international societies to discover creative, meaningful paths in education.
We are committed towards continual improvement through our effective process which ensures that progress and quick action is taken where required for further improvement, innovation and correction in the delivery of our services, products and processes. We strive to ensure that our learners, partners and investors have access to the most efficient, effective and flexible options to maintain high customer satisfaction.
Integrity is at the heart of our relationships. We demonstrate integrity by trusting, respecting and empowering our employees, and operating every single day with authenticity, openness and reliability. We are each accountable for doing the right thing. We are actively involved as a company, and as individual employees, giving time and resources to contribute to the community of the places in which we operate.
We treat others with dignity, and respect their individual feelings and contributions. We thoughtfully consider others' ideas and viewpoints, and recognise our differences. We thrive on high standards and we are relentless in uncovering and sharing the truth and being honest with ourselves, our co-workers, all stakeholders and the community at large. We maintain the highest standards of professionalism and ethical practices in all our activities.
Our relationships are respectful, honest and fair. We celebrate and support diversity through our interactions, academic design, delivery, and policies. We support individuals and their need for a balanced lifestyle of physical, intellectual, emotional, social and spiritual well being.
We recognise that in almost every action we are part of a team, and through our collaborative efforts we deliver bespoke services. We proactively engage others, which has a dramatic effect on productivity of learners and employees who attain high job satisfaction. We share our best practices and ideas, and become involved in early decision-making where possible.
We understand that the most crucial support an education establishment must implement is a system whereby it is able to monitor and measure customer needs and requirements and in accordance is able to deliver their needs. We provide every opportunity for our students, employees and stakeholders to submit and discuss their views on delivery and developments. We strive to pursue and value others' perspectives, and desire to learn about opinions different from our own. Through regular two-way communication, internally and externally, we encourage fresh ways to address issues, and make Imperial English UK an even better place.
We welcome learners and visitors from all over the world to Imperial English UK.
